Privacy policy

Last updated: June 27, 2026

Pawmora operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Pawmora is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, purchase, return, exchange or cancel.
  • Communications with us including information you include in customer support inquiries.
  • Device information including information about your device, browser, IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, visit or use the Services, or communicate with us.
  • Automatically through the Services from your device, and through the use of cookies and similar technologies.
  • From our service providers when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

We may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services including to process payments, fulfill orders, manage your account, arrange shipping, and create a customized shopping experience.
  • Marketing and Advertising including to send promotional communications and show you relevant advertisements.
  • Security and Fraud Prevention including to authenticate your account and detect fraudulent activity.
  • Communicating with You including to provide customer support.
  • Legal Reasons including to comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

We may disclose your personal information to third parties including:

  • Shopify, vendors and other third parties who perform services on our behalf such as payment processing, fulfillment and shipping.
  • Business and marketing partners to provide marketing services and advertise to you.
  • Third parties when you direct or consent to such disclosure.
  • Our affiliates or others within our corporate group.
  • Third parties in connection with a business transaction, legal obligation, or to enforce our terms and policies.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more about how Shopify uses your personal information visit https://www.shopify.com/legal/privacy/app-users. You may exercise certain rights with respect to your personal information at https://privacy.shopify.com/en.

Third Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy or security of such sites.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information about children under the age of majority. If you are a parent or guardian of a child who has provided us with their personal information, please contact us to request deletion.

Security and Retention

No security measures are perfect or impenetrable. How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have the right to access, delete, correct, or receive a copy of your personal information. You may opt out of promotional emails at any time using the unsubscribe link in our emails. If you reside in the UK or EEA, you may also have the right to object to or restrict processing and to withdraw consent.

Complaints

If you have complaints about how we process your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store and process your personal information outside the country you live in. Where required we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the "Last updated" date.

Contact

For any questions about this Privacy Policy or to exercise your rights, contact us at getpawmora@gmail.com.