FAQ

How long does shipping take?
We ship all orders from our fulfillment warehouse. Delivery typically takes 10–20 business days.

What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in original packaging. Contact us at getpawmora@gmail.com to start a return.

My order arrived damaged — what do I do?
We're so sorry! Email us at getpawmora@gmail.com with a photo of the damage and we'll resolve it with a replacement or full refund.

What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay and Google Pay.

How do I track my order?
Once your order ships you'll receive a tracking email automatically.

Can I change or cancel my order?
Contact us within 24 hours of placing your order and we'll do our best to make changes before it ships.